The Physio Station Privacy Policy
This Privacy Policy describes how The Physio Station Pty Ltd collects, uses, and discloses personal information through our website thephysiostation.com (the “Site”).
Personal Information We Collect
We may collect personal information from you when you use our Site, including your name, email address, billing address and payment information.
We may also collect non-personal information such as your IP address, browser type, and operating system when you access our Site.
We collect information and consent through our CRM “Cliniko”. This information is subject to Cliniko’s privacy policy which can be found at https://www.cliniko.com/policies/privacy/
The Physio Station Pty Ltd operates out of The Wellness House Orange. Some personal information is stored by The Wellness House and is subject to The Wellness House’s privacy policy which can be found at https://thewellnesshouse.com.au/about-us
How We Use Your Personal Information
We may use your personal information to provide you with the services you have requested through our Site, to communicate with you, and to improve our services.
We may also use your personal information to communicate with you from time to time when it directly relates to your service with us.
How We Disclose Your Personal Information
By using our site and services, you agree for us to disclose your personal information with our third-party partners listed in this policy.
We may also disclose your personal information to partner service providers such as The Wellness House, gyms, recreation facilities or nursing homes.
We are required to disclose your personal information to emergency services in the event you’re involved in an incident, or when required by law.
How We Protect Your Personal Information
We take all reasonable steps to ensure that your personal information is protected and kept confidential. Your data is stored in secure online cloud storage systems. We use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage.
We will not disclose your personal information to any third parties without your consent, except where required by law.
Online Payments
The Physio Station Pty Ltd uses Stripe, a third-party payment processor, to process payments made for our services. All online payments are subject to Stripe’s Privacy Policy, which can be found at https://stripe.com/au/privacy.
When you make a payment, Stripe may collect certain information from you, including your name, email address, billing address, and payment information. This information is collected for the purpose of processing your payment and providing the services requested. Stripe uses this information in accordance with their own Privacy Policy.
The Physio Station Pty Ltd does not store any credit card information on our servers. All credit card information is securely passed to Stripe for processing, and we receive a confirmation once the transaction is complete.
By using our Site and making payments through Stripe, you consent to the processing of your personal data by Stripe in accordance with their Privacy Policy. We recommend that you review Stripe’s Privacy Policy carefully before making any payments for our services.
Subscription Services
The Physio Station Pty Ltd offers subscription services for some of our services. When you subscribe to our services, we collect certain information from you, including your name, email address, and payment information. This information is collected for the purpose of providing the subscription service you have requested.
You may cancel your subscription at any time by contacting us through the contact information provided on our Site. If you cancel your subscription, you will not be charged for any future subscription periods, but you will not receive a refund for any subscription period that has already begun.
We may also cancel your subscription at any time, without notice or liability, if we determine that you have breached any terms or conditions of the subscription service.
By subscribing to our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
If you have any questions or concerns about our subscription services, please email us at admin@thephysiostation.com.au
This privacy policy is updated from time to time, to view updates to this policy, visit thephysiostation.com/privacy
